For driving tuition given by an Andrews School of Motoring Instructor or franchised instructor (the Instructor), it is hereby agreed that:

1.The Instructor will provide driving instruction for the pupil at the agreed rates and times. The cost of driving lessons will have been clearly explained upon first contact with Andrews School of Motoring and again at the beginning of the first lesson.

2. All Andrews School of Motoring Driving Instructors will behave in a professional manner towards clients at all times. The instructor will avoid physical contact with a client except in an emergency or in the normal course of greeting. Whilst reserving the right to decide against giving tuition, the instructor will not act in any manner which contravenes legislation on discrimination or the Driving Standards Agency (D.S.A.) Code of Practice for Approved Driving Instructors.

3. The Instructor reserves the right to substitute another Andrews School of Motoring Instructor for any of the pupil’s lessons if required, or rearrange any lessons to a mutually convenient time without liability.

4. All bookings are made on the understanding that the School is not responsible for the postponement of training due to traffic conditions, adverse weather conditions, illness or mechanical breakdown. Andrews School of Motoring cannot be held responsible for any costs incurred as a result of the postponement of any lessons, for whatever reason.

5. Any pupil may be refused a driving lesson if the Instructor has reason to believe that the pupil is under the influence of alcohol or drugs and the lesson will still be charged for at the full amount.

6. The Instructor may refuse to carry on giving a pupil driving lessons without notice if the Instructor is not satisfied with a pupil’s conduct or commitment throughout the lessons. A pupil may be refused entry into the driving school vehicle if they are wearing soiled clothing or muddy work boots and the lesson will still be charged for at the full amount.

7. Instructors will advise clients when to apply for their theory and practical driving tests. The instructor will not cancel or re-arrange a driving test without the client’s agreement. When presenting a client for the practical driving test, the instructor will ensure that the client has all the necessary documentation to enable the client to take the test and that the vehicle is roadworthy.

8. If a pupil has entered for a driving test and does not keep up to date with their lessons prior to the test, or if in the opinion of the Instructor the pupil is not safe to proceed with the test, the Instructor reserves the right to refuse the use of the tuition vehicle for the driving test. In which case the Instructor will not be liable for any loss of test fees.

9. Provided the pupil is in possession of a valid driving license and is accompanied by, or under the direction of a Driving Standards Agency A.D.I / P.D.I or approved DSA Examiner, all Andrews School of Motoring cars are fully insured for tuition and driving tests.

10. The instructor will check a client’s entitlement to drive the vehicle and their ability to read a number plate at the statutory distance of 20.5 metres with the use of glasses or contact lenses if appropriate on the first lesson.

11. The instructor will make every effort to train you to the highest standard but can in no way be held liable for any errors you commit whilst driving and unaccompanied by your instructor either before, during or after a test pass.

12. The pupil will ensure that they hold the appropriate valid licence to drive the tuition vehicle.

13. Pupils must advise their instructor of any medication or prescription drugs they are taking that may affect their ability to drive safely before taking any lesson booked.

14. If a pupil is required to wear glasses or contact lenses whilst driving and he/she fails to wear them on a driving lesson, then the lesson will be cancelled with full charge to the pupil or parents.

15. The pupil will give the Instructor a minimum of 24 hours notice to cancel or change a lesson for no charge to occur, otherwise the lesson fee will be payable. If you fail to turn up for an appointment (Your instructor will wait at the agreed pickup point for 10 minutes only) and no cancellation notice was provided by you to the Instructor before the start of the lesson then the full charge of the lesson will be payable. If any lessons paid for in advance or with vouchers are cancelled within 24 hours, then the full amount of a lesson will be charged.

16. At the instructor’s discretion, any pupil who cancels lessons on three or more consecutive occasions may lose any future allocated time slots. This does not apply to any pre-arranged holiday cancellations or postponements.

17. The instructor must be notified of the date and time of a driving test self booked by the pupil at least 10 working days before the test date.

All Andrews School of Motoring pupils are bound by these terms and conditions.

Driving Lesson Voucher terms & conditions

1. Andrews 10 lesson Block booking vouchers can only be used in association with Andrews School of Motoring. Vouchers can only be used once, and must be surrendered at the time of your first lesson. Copies will not be accepted.

2. Andrews 10 lesson Block booking vouchers offer a discount on services provided therefore are non-refundable in part, or whole.

3. Andrews driving lesson vouchers are valid indefinitely. Once surrendered the 10 lesson Block booking vouchers are intended to be used on a minimum one lesson per week basis.

4. To use the voucher the bearer must hold a valid UK provisional licence (or a valid International licence that enables the bearer to take lessons in the UK), and this licence must be presented at the time of the first lesson.

5. A voucher does not guarantee that Andrews School of Motoring will accept the bearer as a pupil.

In purchasing or possessing an Andrews School of Motoring 10 lesson voucher(s) you agree to be bound by these terms and conditions.

Complaint or grievances

If a pupil would like to make a complaint or has a grievance, then they must contact in the first instance Mr Andrew Nisbet or write to the address below.

Andrew Nisbet
Andrews School of Motoring
93 East Bankton Place
Livingston
West Lothian
EH549DD

All terms of business are correct at time of printing. Andrews School of Motoring reserves the right to make changes to the terms of business without prior notice.